ChatGPT for Mac Is Broken — and Support Is Worse Than You’d Expect for a Paid Service
A 2025 report on a ChatGPT for macOS freeze, OpenAI support responses, and the localization setting that caused the model selector bug.
Investigations
Evidence-led reports on security findings, bugs, disclosures, and failures.
Experian Sends Scam Links by Email, Putting Millions at Risk
A 2024 investigation into a ProtectMyID alert email that linked to a scam domain and how identity protection alerts can become a delivery channel for phishing.
How a Seatback Screen Escaped Its Kiosk Interface
A translated 2017 in-flight entertainment security report about an Android kiosk escape and the disclosure effort that followed.